DHL
Express, the world’s leading international express services provider and Engen,
Africa’s leading multinational fuel retailer and provider of convenience
services, have signed a retail partnership, in a bid to provide customers with
better access to global express services.
Consumers
looking to send documents or parcels overseas can now get the service at all
Engen service stations, ensuring greater convenience and accessibility to the
powerful global network which DHL offers. This includes all domestic and
international shipments to major centres across over 220 countries and
territories worldwide.
The
project, which will pilot at four Engen service stations in the Namibian
capital Windhoek, will then be rolled out in phases. Botswana, Ghana, the
Democratic Republic of Congo, Kenya and Tanzania are earmarked for the second phase.
Consumers
will also be able to take advantage of DHL’s new product offering, Express
Easy, at the Engen outlets. Express Easy provides an easy way to send documents
or parcels, as consumers can choose an envelope or one of seven box sizes and
enjoy a fixed price for that size, rather than paying a rate based on the
weight of the parcel. Consumers are simply able to pick their box, pay the
fixed rate and send their document or parcel to any of DHL’s global
destinations.
Sumesh
Rahavendra, Head of Marketing for DHL Express Sub-Saharan Africa, welcomed the
news, saying that it would have a great impact on consumers across the
continent.
“The
express logistics industry, and specifically retail services for consumers and
small and medium enterprises, are becoming hugely important in Africa. For us
to better service this market and open up global opportunities for students,
small business owners and general consumers, we needed to both increase access
to our express products but, simultaneously, make it easier and more affordable
to use them. Engen is therefore an obvious partner for us – they are not only a
solid African business but have an extensive retail network across the
continent, which can benefit consumers. ”
“As one of Africa’s leading energy companies,
we consistently look for ways to deliver on our brand promise of ‘With us you
are Number One’,” said Nangula Hamunyela, Managing Director of Engen in Namibia
“Partnering with DHL means that we can extend our capabilities and give our
valued customers the access and affordability around express services that they
need.”
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