Tuesday, 11 June 2013

New Sony World Showroom to Offer Superior Experiential Platform to Engage Customers




 Leading consumer electronics brand Sony along with Anisuma Traders Ltd, the authorised distributor for Sony products in Kenya, today announced the inauguration of its latest Sony World Showroom at the Thika Road Mall.  The new showroom to be known as Thika Road Mall Sony Showroom, will provide a new platform to showcase the extensive range of Sony products and technologies and signifies Sony’s strategy to further enhance its position as the leader in consumer electronics in Kenya.
With the launch of the Thika Road Mall Sony Showroom, Sony now has a network of 6 showrooms in Kenya providing customers with a unique destination to explore the complete Sony user experience with the freedom to touch and try-out the latest products and technologies from Sony.
Speaking when the showroom was officially opened, Chief Representative, Sony Middle East and Africa, Kenya office, Rajeev Pallippamadam said the opening of the Thika Road Mall Showroom in Kenya further illustrated the company’s commitment towards cementing its position as the leader in consumer electronics in the country.
“Today, we would like to prove our commitment to our Kenyan customers by bringing ‘world class’ Sony experiences right to their doorsteps. We hope that the new Sony showroom will give consumers the opportunity to experience and interact with our latest technologies and products in the market,” added Pallippamadam.
The Thika Road Mall Sony showroom will house the extensive range of Sony consumer electronics products like the Sony VAIO notebook computers, 3D-enabled BRAVIA LED TVs, Handycam camcorders featuring the built-in projectors, Cyber-shot digital still cameras and a range of powerful Sony Hi-Fi systems.
The new showroom will also host the most recently launched product innovations in the Kenyan market, the Sony Handycam PJ380 camcorder that delivers Full HD video with enhanced projection capabilities and the Sony Cyber-shot HX300 digital still camera with a huge 50x optical zoom range that covers a wide spectrum of shooting possibilities.

JUBILEE REPORTS RECORD PERFORMANCE AND REINFORCES ITS INSURANCE MARKET LEADERSHIP


Jubilee Holdings Annual General Meeting resolved the distribution of a total dividend of Ksh 7.00 per share for 2012, increasing dividend payments for Jubilee shareholders to Kshs 419 million, representing a growth of 40% over the previous financial year.

Jubilee Holdings pre-tax profit increased robustly by 26% to Kshs 2.69 billion in 2012 and full year earnings per share increased by 17% to Kshs 35.32.

Jubilee Group Chairman, Mr. Nizar Juma, was pleased to confirm to shareholders that insurance gross premiums had for the first time topped the twenty billion mark, representing an increase of 27% to Kshs 20.25 billion in 2012, consolidating Jubilee’s position as the leading insurance group in East Africa.

Jubilee is the number 1 insurer in its core markets of Kenya, Uganda and Tanzania, where it has extended its leadership positions during 2012. Jubilee has been operating in its new markets of Burundi and Mauritius for 2 years and in 2012 both companies reported positive results and in a short period have built robust operations which are now number 3 and number 6, respectively in these markets.

In 2012 Jubilee strengthened its regional positioning in medical insurance growing by 32%. Burundi became the third market in which the group has market leadership, in addition to Kenya and Uganda where Jubilee has medical insurance market shares of 30% and 40% respectively and also leads the sector in terms of underwriting profitability.

The Jubilee Chairman informed shareholders that in 2012 the group had focussed on building its brand value and franchise in its core markets and the record results achieved have further strengthened Jubilee’s balance sheet and provide a strong base upon which development and expansion strategies can be built.
Into 2013 and 2014 Jubilee will once again actively engage with its market expansion strategy and research is being undertaken in target markets (Democratic Republic of Congo, Rwanda, South Sudan, Madagascar, and Mozambique) and scanning of opportunities in West Africa will also be undertaken.

“Jubilee’s successful business model and brand strength offer a platform for market expansion that can bring value to consumers in new African markets whilst increasing shareholder value,” said the Chairman.

Jubilee is the proud awardee of 14 trophies during 2012, including the best claims settlement award by the Association of Insurance Brokers of Kenya, Life insurer of the year, Medical insurer underwriter of the year, Marketing initiative of the year, Fraud detection and prevention initiatives of the year, the risk management award, and the best Pensions Fund provider. In Uganda, Jubilee was awarded the best insurer for 2012 by the Uganda Association of Insurance Brokers.

Jubilee’s record profits were supported by strong insurance operating results. Short-term underwriting profits grew by 13% to Ksh 611 million in 2012, achieving a combined ratio of 91.8%, which underlines the emphasis that Jubilee’s insurance management place on business quality and risk management. Jubilee’s life insurance business has started to build critical mass and in 2012 this resulted in increased profit contributions of Ksh 179 million from this fast growing and strategically important line of business.  Life insurance premium and Deposit Administration inflows grew by 23%.

Early in 2013, Jubilee entered into a partnership with leading international healthcare company, Bupa International. This partnership will enable Jubilee to provide Bupa’s world leading international health insurance products to its customers in Kenya, and later in the other countries where Jubilee operates. This partnership demonstrates Jubilee’s commitment to providing its clients and consumers in the region with access to high quality healthcare.

As a result of the growth in Jubilee’s insurance business, coupled with strong investment performance, group assets increased by 25% from Ksh 38.04 billion to Ksh 47.42 billion.

Other strategic priorities for 2013 include rapid growth within the Life business where Jubilee has identified clear growth opportunities, including bancassurance distribution, once the regulatory environment is in place. This will also link into Jubilee’s plans to split its composite companies into separate Short-term and Long-term insurance businesses in 2014, in line with imminent regulatory requirements.

This will be a significant strategic initiative for Jubilee and consultations are underway to identify the most efficient structures for the group to optimise the organisation as it prepares to execute its 2020 Vision. Jubilee will also consider acquisitions in its core markets, if these can be executed effectively to add market share efficiently and increase the value of the Jubilee franchise.

During 2012, Jubilee also committed resources towards key Corporate Social Responsibility (CSR) initiatives, including the Jubilee Insurance Samaritan Award (JISA), Canadian High Commission golf tournament, Mater Heart Run and the Standard Chartered marathon.

Monday, 3 June 2013

Change Management program accelerates DHL business in Africa


Program is a key stimulus in the burgeoning skills gap in Africa, allowing local recruitment rather than expatriate staffing

DHL Express has attributed its improved earnings in Kenya and the continent to a change management programme seeking to bridge the skills divide in Sub-Saharan Africa.
In 2012, DHL Express recorded the highest earnings in its history, a feat that has been attributed to the programme that the company adopted during the year. The company is part of Deutsche Post DHL and generated revenue of more than 55 billion euros in 2012.
The ‘Certified International Specialists’ programme is an innovative learning and development tool that the global logistics giant delivers to every employee across the network. It among other things aims at  bridging the skills divide between Africa and the developed world  and providing comprehensive training and education for the company’s employees.
According to DHL Express Country Manager for Kenya Alan Cassels, the programme has greatly improved employee morale thus enhancing performance which boosted the company’s earnings in Kenya and across Africa.
“CIS has played a fundamental role in the business performance of the company and we’ve seen how a change management program can really contribute towards the bottom line. Our company in Sub-Saharan Africa posted strong growth last year, continuing to drive the economic growth of the continent, and I believe that CIS is a big part of this growth and our success.” said Cassels.
Among other things, the CIS programme involves innovative learning methodologies that train employees across all functions on the fundamentals of international shipping, enhancing their knowledge of essential aspects, such as import - export documentation, geography and global expertise, and transport regulations and processes. 
 “One of the major challenges facing any multinational company operating in Sub-Saharan Africa is the lack of adequate training, and education systems which sometimes fall short of global standards. While we believe we attract the best and brightest talent on the market, we know there is a critical need to provide additional training and make our employees feel part of the global network, while also giving them international experience,” said Cassels.
 The training sessions are delivered by employees trained as facilitators. Through video interviews, it has also engaged former executives of the company in telling the story of the entrepreneurial roots of DHL and the values that helped the company to become a global leader in logistics.
To date, CIS has been delivered to over 100 000 employees in more than 220 countries and territories worldwide, and to nearly 4 000 employees in 51 countries in Sub-Saharan Africa, making it one of the largest corporate training programs ever implemented. The materials have been translated into 42 languages.